FREQUENTLY ASKED QUESTIONS
If your question is not answered below, please contact us at email@example.com or call us on 941 704 6257
What is your minimum order requirement?
- BeSpokeKit request that you order at least 5 items when placing your first order with a new design. BeSpokeKit are one of the only custom apparel manufacturers who DO NOT charge a premium for small quantity orders.
Can I place smaller re-orders?
- Absolutely! Once your artwork is set up and your first order has been processed there is no minimum order requirement for re-orders.
Can I combine different items and mix mens and womens sizing?
- Yes! As long as your first order is for 5 or more items you can mix this with as many different items and sizes as required.
Can I place my order online?
- BeSpokeKit are able to set up a free customized password protected team store for all Clubs, Businesses, Events and Charities where individual members or participants can order individually.
What does shipping and handling cost?
- The shipping will vary depending on the event / club and whether or not the items purchased will be shipped directly to a participant / member or bulk shipped to a club or organization. Please contact us on 941 704 6257 for specific shipping costs.
How long will it take to receive my order?
- BeSpokeKit has one of the fastest turnaround times in the industry. Delivery times vary based on a number of factors. Please contact us to find out how quickly we can deliver your custom kit.
What is the cost for a jersey / kit design?
- BeSpokeKit offer a personal design consultation for FREE. Our Design Studio will talk to you in detail about your requirements and present your designs FREE OF CHARGE. Small further edits will also be complimentary. For multiple edits we do have to add a small design fee to cover our costs. BeSpokeKit will always make sure you are aware of any possible design charges before proceeding.
Can you design me a logo for my Team / Club?
- Absolutely! BeSpokeKit are one of the only manufacturers in the industry who will do this for you free of charge. As above, for multiple edits we do have to add a small design fee.
What do you need from me to get started with the design?
- One of our designers will discuss any design ideas you may have (such as color / style / layout) and will work closely with you throughout the entire design process. Should you require any logos adding to the design these must be sent to us in vector format (either AI, Corel Draw or EPS). If you are not able to get hold of vector files please send us the highest resolution jpg you can get and our design team will check the files to see if they are usable. Should any logos need recreating by our design studio there may be a small additional charge.
I don’t have any design ideas – can you help?
- Of course! Our Design Studio have many years of experience creating unique and eye catching designs. If you have any preference as far as color or you have seen a jersey out there you quite like the look of – talk with our Design Studio and they will use their initiative and come up with something great.
Are there any limitations with the design?
- Not at all. Your design can be as complex or as simple as you like. There are no restrictions on the number of logos added or the number of colors you use in the design.
Can I design my own jersey / kit?
- BeSpokeKit would be happy to send out design templates so you can make up your own design in Adobe Illustrator. If you are not experienced in AI but wanted to sketch down some ideas we can also send you a template which you can print out, put down your ideas on paper and scan back to us.